Last Updated: January 2026
Effective for: https://ultraiptv.co/
Operated by Ultra Group

This Cookie Policy explains how UltraIPTV (“we”, “us”, “our”) uses cookies and similar tracking technologies on https://ultraiptv.co/ (“the Website”). It describes what cookies are, why we use them, which ones are used, and how you can manage or disable them.

By using the Website, you consent to the use of cookies as outlined in this policy unless you disable them through your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function efficiently and improve user experience by enabling certain functions such as:

• Remembering preferences
• Supporting secure sessions
• Enabling checkout processes
• Measuring website performance
• Providing customer support functionality

Cookies do not harm your device and do not contain harmful code.

2. Types of Cookies We Use

UltraIPTV uses several categories of cookies, each serving a specific purpose.

2.1 Strictly Necessary Cookies

These cookies are essential to the operation of the Website. Without them, core functions such as security, navigation, and checkout may not work.

They enable:

• Page loading
• Secure login processes
• Shopping cart and checkout functionality
• Basic Website navigation
• Fraud protection and session validation

These cookies do not require user consent.

Examples include:

• WordPress system cookies
• WooCommerce checkout cookies
• Security/firewall cookies
• Authentication tokens

2.2 Performance & Analytics Cookies

These cookies help us:

• Understand how visitors use the Website
• Improve layout and navigation
• Analyze traffic patterns
• Identify errors or performance issues
• Optimize overall experience

UltraIPTV uses:

Google Analytics

Information collected includes:

• Page views
• Click paths
• Visits duration
• Traffic sources
• Device and browser types
• Approximate location (city/country)

This data is anonymized and does not identify you personally.

2.3 Functionality Cookies

Functionality cookies help improve convenience by remembering:

• Preferences
• Form inputs
• Settings
• User interface choices

These cookies enhance user experience but are not essential to the Website’s basic operation.

2.4 Customer Support Cookies

UltraIPTV uses HubSpot Chat for real-time customer support.

HubSpot may store:

• Chat session identifiers
• Chat history
• Timestamp data
• Device/browser information

These cookies ensure continuity and proper functioning of support interactions.

2.5 Security Cookies

These cookies protect the Website and users by:

• Preventing automated attacks
• Detecting suspicious activity
• Maintaining platform stability
• Ensuring integrity of digital access services

Security cookies are automatically placed upon visiting the Website.

3. Third-Party Cookies

Some cookies come from third-party services used by UltraIPTV.

These include:

Third-Party Service	Purpose
Google Analytics	Performance & usage insights
HubSpot Chat	Customer support & session management
Payment Providers	Secure transaction sessions & fraud prevention
Hosting & Security Providers	Firewall, anti-bot systems, and threat detection

UltraIPTV does not control third-party cookie behavior.
Each provider has its own privacy and cookie policies.

4. Why We Use Cookies

We use cookies to:

• Ensure the Website works correctly
• Provide secure checkout functionality
• Offer smooth customer support
• Improve Website design and usability
• Maintain service reliability
• Prevent misuse or security vulnerabilities
• Understand how users interact with the Website

We never use cookies to store:

• Passwords
• Payment information
• Sensitive personal data

5. Managing Your Cookie Preferences

You can block, delete, or manage cookies via your browser settings.

Steps vary depending on browser:

Chrome: Settings → Privacy & Security → Cookies
Firefox: Options → Privacy & Security → Cookies
Safari: Preferences → Privacy
Edge: Settings → Site Permissions → Cookies

Important:

Disabling certain cookies may affect:

• Checkout completion
• Live chat support functionality
• User preferences
• Website stability
• Login and session continuity

Strictly necessary cookies cannot be disabled.

6. Do Cookies Collect Personal Information?

Cookies used by UltraIPTV may collect certain device or usage data, but they do not store personally identifiable information unless explicitly provided by you.

Any personal data submitted on forms or during checkout is processed securely according to our Privacy Policy, not by cookies.

7. Data Retention for Cookies

Cookie retention varies by type:

• Session cookies: Deleted when browser is closed
• Persistent cookies: May remain from 1 day to 2 years
• Analytics cookies: Typically retained up to 26 months (Google Analytics default)
• Security cookies: Retained as needed for threat analysis

8. Legal Basis for Cookie Use (GDPR)

Under GDPR and ePrivacy regulations:

• Strictly necessary cookies do not require consent
• Analytics & functionality cookies require consent where mandated
• You may withdraw cookie consent at any time via browser settings

9. Changes to This Cookie Policy

UltraIPTV may update this Cookie Policy from time to time.
Changes take effect upon posting on https://ultraiptv.co/.

We encourage users to review this page periodically.

10. Contact Information

If you need assistance, our Support team is available:

Europe (CET): 09:00 – 22:00
Asia (ICT): 15:00 – 03:00
Ultra Group — Customer Support